When you’re at a disadvantage in the workforce, it can be easy to give up hope for anything better. At the start of the most recent cycle of the “ESL for Customer Service” training program at Boston Chinatown Neighborhood Center,
From Skyscraping to Jobs Training
While Boston’s newest skyscraper, the Millennium Tower, rose higher in Downtown Crossing, the fortunes of Jian “Jenny” Zhen Lao in nearby Chinatown fell further. An immigrant from Guangzhou, China, Lao was laid off in 2015 and spent the better part